I need help regarding handling last-minute cancellations without losing bookings

I need help regarding handling last-minute cancellations without losing bookings

Last-minute cancellations can be frustrating, especially when they affect occupancy rates. What are the best ways to fill those unexpected gaps without relying too much on discounts? Do flexible policies help, or do they lead to more cancellations?

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

Which listing are you referring to. Your profile shows you a guest rather than a host @Lay1161 

Elisa
Community Manager
Community Manager

Hi @Lay1161 😊

Thank you so much for asking this question in the Community Center!

 

Did you see Helen's reply? Would you like to clarify your situation further?

That way, we can better support you!

 

We're looking forward to hearing from you.

 

Warm regards 🌻

 


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