I really wish AirBnB would let you make private notes on guests so you won't book them again!

I really wish AirBnB would let you make private notes on guests so you won't book them again!

There are some guests where I'd like to be reminded to not book them again.  We never give bad reviews because there seems to be damaging blowback that is not worth it.  It would be nice to flag them privately for myself.  It is kind of sad that guest can remove things from your house and you have not proof so there is nothing you can do.

3 Replies 3
Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Angela2302 

Sorry to hear you had a bad experience!

As the integrity of the review system depends on honest reviews, I doubt Airbnb would consider allowing one to flag a guest only for oneself.

 

If a guest removed items, the advice here is usually to wait until the last moment of day 14 to leave an honest and balanced review (or until after the guest has left one) and to create a resolution center request (only if necessary) afterwards.

 

Many hosts keep their own records to combine details from all platforms, where one can make notes.

Helen3
Top Contributor
Bristol, United Kingdom

It's such a shame that you don't leave honest reviews to warn your fellow hosts about problem guests @Angela2302 

 

if you did you would be able to flag problem guests there so they wouldn't be able to book with you again. 

Fiona256
Level 10
Scotland, United Kingdom

So you want to  remind yourself about bad guests, but you don't leave reviews to warn other hosts. That is selfish and irresponsible.