Log In  

ID VERIFICATION

yesterday
Akhani0
Level 1
yesterday

ID VERIFICATION

I cant seem to verify my account no matter how many times I try. The app tells me I’m using a sample or something but its my physical ID no matter how many angles i use or how many times I retake it. it simply refuses. I need help asap

yesterday
1 Reply 1
yesterday
Alex
Community Manager
Community Manager
Toronto, Canada
yesterday

Hi @Akhani0, 

 

I'm sorry to hear that you're having issues verifying your account. Have you reached out to Airbnb customer support? Here is the link where you can find their contact information: Contact Airbnb customer service for help. 
 
 
Best,
Alex 

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

yesterday
0 Likes

More from Support with your bookings

Guest screening

I find the guest screening by airbnb insufficient. I have a ... Latest reply
I find the guest screening by airbnb insufficient. I have a clear rule no kids and no pets. Yet someone with two kids booked ... Latest reply

More tools to help you meet your goals

Resource Center

 Explore guides for hospitality, managing your listing, and growing your business.