Nicholas1097 Level 3 Stafford, United Kingdom Guest checks with no reviews Hi All, Our hosting business is continuing to go really well... Latest reply Hi All, Our hosting business is continuing to go really well, but we are learning whilst earning . I have had my first bookin... Latest reply
Sybe Former Community Manager Terneuzen, Netherlands What do you think are reasonable checkout instructions? Hi everyone, From the moment a booking is made, clear ... Latest reply Hi everyone, From the moment a booking is made, clear communication is key to a smooth and pleasant stay for both you a... Latest reply
Sunder8 Level 1 St. Augustine, FL How to deal with deceptive guests. We had a guest and as soon as she came in she complained abo... Latest reply We had a guest and as soon as she came in she complained about some bread is there in oven and said everything else is fine. ... Latest reply
Andrew3983 Level 1 Guest requested to change a reservation after check-in I am currently hosting a guest who booked for 3 months on a ... Latest reply I am currently hosting a guest who booked for 3 months on a firm cancellation policy. After staying for 2 months, the guest a... Latest reply
Kim2910 Level 1 Ruston, LA GUEST MAKING UNTRUTHFUL CLAIMS I HAD A GUEST CLAIM A GAS LEAK. WE SENT SOMEONE OUT IMMEDIAT... Latest reply I HAD A GUEST CLAIM A GAS LEAK. WE SENT SOMEONE OUT IMMEDIATELY AND THERE WAS NO LEAK. WE OFFERED GUEST OPPORTUNITY TO CHECK ... Latest reply
Caroline2344 Level 2 Proof of residency request Long-term quest requesting proof of residence to enroll kids... Latest reply Long-term quest requesting proof of residence to enroll kids in school. The guest is staying until the end of the school year... Latest reply