Intro and question.

Intro and question.

Hello! I’m a fairly new host in TX. Most of our guests are working on various projects in the area (we’re in the country) I manage the house for my dad who lives 6 hours away. Lovin it so far and already a Super Host! 

Question: I noticed on my entry camera the guest taking his luggage etc and leaving today. He still has 9 days left on the reservation. Do I message him to verify that he’s checking out ? I don’t mind giving him money back (if house is in good shape) . But also hope he’s ok. 

2 Replies 2

I sometimes have guests who book a long stay to have a base, and then visit another town for a night or two. I know this because they tell me, but they're under no obligation to do so.

 

Personally I wouldn't mention this @Debbie1464 - it's not good to give the guest the impression that you're watching his movements, regardless of whether he returns.

Hello @Debbie1464 

 

@Shelley159 take on the situation is spot on and I too have had guests that have used my apartment as a base to then travel around the south of France.  Only found out later in our conversations. 

I don't have cameras so am not aware of all the shenanigans that guests may get up to and am thankful in a way - I wouldn't sleep otherwise as I am an over thinker 🤣

If there was an issue with the listing, I'm pretty sure you'll find out soon enough🤞 Did you check-in with them the day after to make sure they had everything they needed?  via Airbnb message?

Congratulations on being a SH already,

Wishing you a good summer seaons
Joëlle

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.