We just received out first 4 star review by a quest. All the...
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We just received out first 4 star review by a quest. All the comments were glowing. Except the star rating. Having only a han...
Latest reply
Answered!
It has been 12 months since we moved to Brogo in rural New South Wales to see if we could run a bed and breakfast and bush retreat. Doing this was a dream that my partner, Alli, and I have had for about 10 years. We remain very grateful and privileged to be able to achieve our dream.
Our aim was to create a wonderful bush retreat experience - a place for relaxing, for exploring our interesting tourist region, and a place that people felt was a treat but still a home away from home. We have met some amazing and interesting people since we opened in March 2021. We've also received some great feedback and we now have returning guests and even extended families and friends of past guests are visiting.
While positive feedback for us has become frequent, today was a little bit special. Read the review attached. Make sure you get to the end. 😁
Top Answer
Well done @Stephen1156 !
I've also managed to have great reviews including a proposal that they were kind enough to include in the reviews. I'm still a bit surprised to have at least one or two honeymooners a month, two anniversaries a week, birthdays, and guest attending weddings are the norm.
But even now even with the amazing reviews its always a challenge to keep up with the changing patterns of cancellations, changing dates, increasing damage to linens, and such, because its just the few that are increasing rates for the rest of my guest, so try and advocate for my ideal guest as the bottom line for host includes these kinds of damage and changing behaviors. Thankfully I do have some room to go up in rates but have enjoyed offering a great value as that's what I like, so try and develop my business model around that, as there has to be some substance for guest.
You would think I was the worst host ever based on other host but my guest love it and I do my best to look out for them.
Edit: I recall after my first 50 five star reviews I considered myself invulnerable and first posted here with my demands, but now 184 all five star reviews later realize the risk are even higher as policies keep changing. My goal is to host 5 years but who knows.
Well done @Stephen1156 !
I've also managed to have great reviews including a proposal that they were kind enough to include in the reviews. I'm still a bit surprised to have at least one or two honeymooners a month, two anniversaries a week, birthdays, and guest attending weddings are the norm.
But even now even with the amazing reviews its always a challenge to keep up with the changing patterns of cancellations, changing dates, increasing damage to linens, and such, because its just the few that are increasing rates for the rest of my guest, so try and advocate for my ideal guest as the bottom line for host includes these kinds of damage and changing behaviors. Thankfully I do have some room to go up in rates but have enjoyed offering a great value as that's what I like, so try and develop my business model around that, as there has to be some substance for guest.
You would think I was the worst host ever based on other host but my guest love it and I do my best to look out for them.
Edit: I recall after my first 50 five star reviews I considered myself invulnerable and first posted here with my demands, but now 184 all five star reviews later realize the risk are even higher as policies keep changing. My goal is to host 5 years but who knows.
