Location Reviews

[Sumana4]

Hello Everyone,

Warm greetings and best wishes to you all during this festive season in India!

I had a small query. When guests already have an idea of the location (though not the exact address) before making their booking, why do some still rate the location low after checkout?

Could you please advise what steps I might take to improve my location rating? For reference, my property is only 200 metres from the bus stand, and about 15 km from both the railway station and the airport.

Looking forward to your suggestions.

Warm regards,

sumana

[Mike-And-Jane0]

@Sumana4 Many hosts complain about the location category in the reviews as many guests mark it low er than they perhaps should. All you can do is be honest about the pros and cons of your location and hope they mark you fairly. We had one low mark saying we were too far (about 3 miles) from local shops  even though we made it very clear in our description that we were in the middle of nowhere.

[Emilie]

Hi @Sumana4, 

I hope you are enjoying the festive season indeed! How do you celebrate during this time?

In addition to Mike's input, I wanted to share with you the official Airbnb feedback form where you can share your thoughts on the location rating directly with the team: feedback form

I wonder as well if there have been any common comments regarding locations that you could share with us, in case other hosts have suggestions on how you could weave that into your listing description better in order to manage expectations more effectively. 🙂

Thanks, 

Emilie