Need advice about guest

[Angela4278]

I have someone asking to see video footage of my house for verification before booking for one month. They are new to Airbnb and have no reviews. They are not asking me to get off of the platform though. They do not speak English. Any thoughts on this?

[Shelley159]

Hi @Angela4278 

It's not a legitimate guest. Here's a recent thread:

https://community.withairbnb.com/t5/Ask-about-your-listing/Strange-profiles-asking-for-a-video/td-p/...

[Elisa]

Hi @Angela4278 😊,

Thank you for asking this question in the Community Center!

Shelley shared a great suggestion. What do you think about it? Did you receive any new messages? Also, have you contacted the Airbnb customer support team?

Let us know if you need more help with that!

Warm regards 🌻

[Trude0]

They may not be explicitly asking you to go off platform. But to be able to send video footage, you’d have to go off platform as you cannot attach files in the Airbnb chat until a booking is confirmed. Which of course they know.

As @Shelley159 writes, this is a scam - many hosts reporting the same kind of requests right now.