Nicknames???

Nicknames???

I received a one night booking late last night, arriving today (I ask for at least one day's notice and  a minimum of 3 nights) on a date immediately before my next arrival (I ask for one day preparation time between bookings). The guest's name is Jake.

When I asked Airbnb to look into it they sent me a picture of the booking - same proflie photo etc. but the guest name John.

Now I feel quite unsafe. Airbnb tells me it's using nicknames. WHY?

They don't allow me to upload the photos, funnily enough.

Thanks for the 15% commission AIRBNB

 

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2 Replies 2

The only way to "go around" this is to make a rule for your listing that you require a state issued ID or passport for booking.

Airbnb allows nicknames, totally made up names.

It makes zero sense to me, but it is what it is. 

Elisa
Community Manager
Community Manager

Hi @Julia-and-Giovanni0 😊

Thank you for sharing this here!

 

Have you been able to follow Stacy's suggestion?

Looking forward to hearing from you.


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