No filters, days open, listing not showing. Anyone else?

[Judy121]

I have a value priced Airbnb in Portland Oregon. 97203 zip. Price ranges between $58-89 smart pricing…unless I have days open closer to the current date…then I manually lower price. I am 4.97 rating and a super host since 2017. 
My issue: I have a friend who lives in Colorado check my availability for a 5 night range on flexible, BY ZIP, and although my dates were open she couldn’t see my listing as available. The only one she saw were ones over a certain price point. When she used the price filter, anything that would be below say $100 came back as nothing available.

What’s that about…anyone else have that issue?

[Joelle43]

Hello @Judy121 

Airbnb have recently changed the way they show prices to guests for the US so now guests see the total price for a nightly stay which will include:

1. Your nightly price
2. Your cleaning fee
3. Airbnb commission
4. Any additional fees like extra person, pet fee etc

So when I went onto your calendar for a one night stay in November for 1 person, your nightly fee comes out at 149$ so this will explain I think why your listing didn't come up if your friend put in a max price of 100$

When I was on your listing, it says that the studio is for 2 people yet we see that you provide 4 beds!  

Under the lounge area, it says that there is a Queen and a Double bed provided and the same bed count for the bedroom too.  Is this right?

[Judy121]

Hi Joelle,

Thank you for your reply and clarification on the nightly price including cleaning fee.

My space is a studio, so the lounge and bedroom are together. Appreciate you pointing this out to me. I will go in and correct this to be more clear.

All the best,

Judy

[Shelley159]

Hi @Judy121 

I'm not sure exactly how your friend searched, but I did a search as follows:
St John's, Portland, 5 to 7 November, 2 guests, no filters.

Your listing came up in first position for me!

You should search for the listing yourself if you want to see how it ranks for a specific date range and on specific criteria. Make very sure that you're logged out when you search (otherwise your search history will affect the search results - our own listings tend to show near the top in logged-in searches, because we click on them often and our search history tends to prefer listings similar to our own).

[Shelley159]

Just to comment on the price filter @Judy121 - the November nights are showing at a total guest cost of $126 per night (due to the costs added that @Joelle43 listed above, which is why it doesn't show in searches for under $100 as she said). 

[Judy121]

Thank you so much for your reply Shelley.

All the best

Judy

[Ethan748]

Hey Judy
Yes, that’s been happening to a few hosts lately, it seems like Airbnb’s search filters and Smart Pricing algorithm are glitching a bit. Sometimes listings under a certain price don’t show up in search results unless guests zoom into the map or adjust filters manually.

A few things you can try:

• Temporarily turn off Smart Pricing and set a flat nightly rate.

• Refresh your calendar (close and reopen dates).

• Check that your listing is set to “visible” under Listing Status.

It usually resolves itself after 24–48 hours. Airbnb support can also re-index your listing manually if it persists.

Hope that helps!