Not being Paid

[Nikki655]

Hi there,

We’re reaching out as we still haven’t received payment for our past four bookings, which now spans a period of over two months.

We’ve spoken with several Airbnb representatives and unfortunately have been given different information each time. We’ve also had a representative remotely access our account to investigate the issue and confirm that everything is set up correctly, yet all four payments are still showing as pending.

We would really appreciate someone giving me advice on this. It's more than disappointing. 

Kind regards,
Nikki

[Emilie]

Hi @Nikki655, 

I'm sorry to hear you've had some trouble with your payouts. Have you heard more from the team and found a solution since?

Thanks, 

Emilie