Payouts with held unnecessarily

Renee761
Level 1
Hermanus, South Africa

Payouts with held unnecessarily

Business destroyed due to with holding payout in spite of being compliant

 

2 Replies 2
Renee761
Level 1
Hermanus, South Africa

Has this happened to anyone else?  The Compliance Team have kept me submitting unnecessary documents for 4 months now.  I need help please...

Elisa
Community Manager
Community Manager

Hi @Renee761 😊

I am truly sorry about this situation.

 

Did you reach out to the customer support team? Do you have any updates related to this?

 

In addition, I suggest you take a look at this article from our resource center 👉 Verifying your Host account.

 

Don't hesitate to let me know!

 

Warm regards🌻,

 

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