Pending response from host

[Lauren5007]

I have reserved a property for tonight and the host still hasn't come back, I want to cancel this to rebook somewhere else as I am travelling with three children? What will happen to my payment if they haven't taken it out yet but have my payment details im worried I will lose this money?

[Mike-And-Jane0]

@Lauren5007 Call Airbnb and ask them to cancel due to host unresponsiveness and refund/don't take the money. There may be a timing issue with getting the money back but at least you will get it back if Airbnb cancels for you.

[Joan2709]

@Lauren5007 

You can simply withraw your request to book:

[Emilie]

Hi @Lauren5007, 

Have you managed to get your booking cancelled, following the advice from Mike and Joan?

Please let us know if you need any more help -I hope everything went ok with your family's travelling plans in the end 🙂

Thanks, 

Emilie