Phone numbers

[Lisa10663]

Im not sure why after booking I’m now unable to give my number to a guest?

It’s much faster at times if they want to text me, or call and there’s times the AP isn’t working well or depending where the guest is or myself.
If the guest or I don’t have good cell service we can’t reach the other!! 

[Joelle43 · Accepted solution]

Hello @Lisa10663 

Thought you might like to read this post on the same subject and it would seem that another change is taking place that hosts weren't made aware of concerning contact between host and guest for US guests it would seem!

https://community.withairbnb.com/t5/Help-with-your-business/What-the-heck-is-the-reason-for-AirBnB-r...

[Helen3]

Hi @Lisa10663 

Once a guest books they have access to your phone number . 

it's always best to keep all communications on the Airbnb platform so there is a record in the case of a dispute.

i advise my guests to always communicate through Airbnb unless there is an emergency. 

[Elisa]

Hi @Lisa10663 😊, 

Thank you for asking this here.

Did you ask your guest whether they can see your number instead?