Reasonable Guests Requests -- Bigger TV

[Joshua-and-Gretchen0]

We've welcomed our new guests today and they've asked us to buy a bigger TV than the one provided. We've been hosting for 3-years with the same TV and haven't run into this before. I'm curious, what do other hosts see as a reasonable requests from guests? We have added many features and items based on feedback and requests of guest cause we all live differently, but a new, larger TV? We are quite torn about what to do and would appreciate input. Thank you.

[Helen427]

hello @Joshua-and-Gretchen0 and welcome to ABB CC from a fellow Host across the lands and oceans in Auckland, New Zealand.

How long are your Guests staying for?
Are they staying long term?
If they are staying only for a short period I'd be inclined to take it like water off a ducks back and let it slide.

They are Guests in your home and it's your choice what you have and provide to your Guests.

The world has sadly become very much Super-Sized in many things when there's nothing wrong with smaller and perfectly formed and functional.

If you had a Guest who perhaps has an eyesight / visual impairment, it would perhaps be something to consider changing it, alas most people in that category are very gracious people and wouldn't be likely to make an issue of the size of a TV.

All the best

[Joshua-and-Gretchen0]

Thank you @Helen427! Good perspective. 

[Helen3]

Hello @Joshua-and-Gretchen0 

I think your guests are being rude and unreasonable.

If they were staying in a hotel would they ask the hotel for a larger TV? 

I would say to them that they booked the listing based on your photos of what was included and your description and that if they wanted a place with a larger TV as key to the enjoyment of their stay it would have been better for them to choose a listing that had one. 

[Joshua-and-Gretchen0]

Thank you @Helen3. Had a similar thought per your hotel example.