Reservation adjustment

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Reservation adjustment

New host here!! I am currently host and the guest needs to change his reservation. He will need to leave a week earlier than planned. I don’t want him charge him for the time he is not there. How do I go about changing his total due?

Top Answer
Melanie318
Level 10
Interlochen, MI

Greetings @Timmy-And-Tracy0 !

Have the guest contact Air bnb - they will make the change in the reservation. It will send an email to you based on your cancellation policy asking if you want to charge for the time. They will recalulate the bill and such for the guest 🙂 

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1 Reply 1
Melanie318
Level 10
Interlochen, MI

Greetings @Timmy-And-Tracy0 !

Have the guest contact Air bnb - they will make the change in the reservation. It will send an email to you based on your cancellation policy asking if you want to charge for the time. They will recalulate the bill and such for the guest 🙂