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Returning guests

Answered!
‎14-03-2026 09:15 AM
Brian2145
Level 2
‎14-03-2026 09:15 AM

Returning guests

Hi, I am trying to find a way to recognise if the guest / booker has stayed previously as we have a number of returning guests and it’s always good to be able to recognise this.

Any ideas?

‎14-03-2026 09:15 AM
Top Answer
‎16-03-2026 02:45 PM
Lorna170
Top Contributor
‎16-03-2026 02:45 PM

@Brian2145   I keep an Excel spreadsheet of my bookings with separate tabs for each year.  I can search this comprehensive spreadsheet for the guest name.  

 

I also have an email address that is for my property/business.  I add my guest email addresses (when I can obtain them) to the Contact folder.  If I think that a guest is a repeat guest, opening an email and typing their name in the "TO" box will bring up their contact card if they are already in the contact list.

View Top Answer in original post

‎16-03-2026 02:45 PM
15 Replies 15
‎31-03-2026 05:42 AM
CityTraveler0
Level 3
‎31-03-2026 05:42 AM

People saying type guest's name clearly never had to deal with 75 Amanda and 55 Carlos before lol.

‎31-03-2026 05:42 AM

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