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Reviews for guests who don't follow house rules

yesterday
Kezirah0
Level 1
Forest Ranch, CA
yesterday

Reviews for guests who don't follow house rules

We had guests who left the kitchen area a mess , did not follow  some house rules.  I am the Co-host &  the cleaner.. My husband  writes the reviews & gave these people  a  higher review than deserved.  Can I rewrite or just add another  review.  I would not recommend them to other host, inspite of the great reviews  they have already.

What should I do in this case?

Kezirah 

yesterday
0 Likes
1 Reply 1
3 hours ago
Joelle43
Top Contributor
Cannes, France
3 hours ago

Hello @Kezirah0 

 

You can change the review that has been written for this guest only IF:

 

  1. The 14 days for writing a review has not already elapsed
  2. The guest hasn't already written a review for you

Is this case?

3 hours ago

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