Room allocate

[Piyanut0]

Hi Airbnb,

I am a host, I would like to ask regards room allocation after the guest requested a booking and the host accepted the reservation.

later on we found the issue of the villa as something broken and need time to fix and it not gonna finish on the guest's check-in date.

My question is can the host allocate guests to other villas and upgraded their villa which is also a nearby location with the first booking they made?

Please kindly let me know if this solution is acceptable.

Looking forward to hearing from you 

Best regards,

Piyanut

@https://www.airbnb.co.uk/users/show/190382513 

[Mike-And-Jane0 · Accepted solution]

@Piyanut0 It is OK as long as the guest agrees it is OK. I would message them, explain what has happened, and ask if they are OK with your plan.