SMS Text (as a host) NOT WORKING!

[John4538]

Last week my iPhone was getting a text notification if my guests asked a question in the app, now all of a sudden I'm not getting any text notification and I haven't done anything to change it!  I did check my settings and sure enough, I have it activated, yet I'm not getting notified.  Does Airbnb even care that this is an issue for hosts?

[Joelle43 · Accepted solution]

Hello @John4538 

Yes you're not the only one having this problem.  Please read the post below for more information:

https://community.withairbnb.com/t5/Support-with-your-bookings/SMS-notifications-have-stopped-workin...

Joëlle

[Alex]

Hi @John4538, were you able to find helpful information in the link that Joelle shared with you? Let us know if you were able to check the thread.

Best, 

Alex