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Patrick116
Level 3
Singapore

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I intermittently gets this message while trying to log on to Airbnb website. It happens to all IE, Firefox and Chrome. I already tried deleting my cache and cookies and updated the browsers to the latest version. Still intermittently having this issue. Anyone else encounter same prloblem before?

18 Replies 18
Sam-and-Rico0
Level 1
Auckland, New Zealand

I have exactly the same issue. Tried IE and Chrome both doesn't work at all. Clear cache password etc still nah.

The login window comes up very slowly as well. 

Please fix it it's getting annoying.

Thank you!

The only advice the helpdesk can give is to clear cache and cookies. It helped for me on Google Chrome but then it happened again. Note that clearing cache and cookies is very painful as I lose all the info store on all my other web pages!! This is unacceptable, Airbnb!!

Clare26
Level 2
Edinburgh, United Kingdom
Randal1
Level 1
Wentworth Falls, Australia

I also have the same problem.

I give up Air B&B you obviously can't fix the problem so I'm out of here as a host!

I don't have time stuffing around trying to log in all the time!!!!

Clare26
Level 2
Edinburgh, United Kingdom
Leo90
Level 1
Ithaca, NY

Yes, same here.  I found that putting the browser into private/incognito mode worked.   Generally, deleting cookies should have the same effect (in this situation) but it could also be what is called "local storage".

 

Give it a try.

 

 

Jesse81
Level 1
Dallas, TX

Same here I tried every thing and i cannot book any thing

Pranava0
Level 1
Duisburg, Germany

Same here I tried every thing and i cannot book any thing

How can I resolve this 

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Alexandre742
Level 1
California, US

Having the same issue today, on Safari and Firefox. Clearing cookies and website data does not help.

Jeanine98
Level 1
Clearwater, FL

Same problem in Ireland.  Cleared cache,  etc.  Reinstalled app. Still "something went wrong". Moving on to other booking sites! Bye-bye AirBnB!

Eliecer10
Level 1
Havana, Cuba

I have the same error even trying to book from the Android app. So this is not a browser thing.

Chad564
Level 1
Bryan, TX

Same issue today 02/23/2024