Pete69 Level 10 Los Angeles, CA Refund for power outage? Thankfully I haven't yet activate my listing because we had ... Latest reply Thankfully I haven't yet activate my listing because we had a power outage in my area from 2 AM to 11 AM. This had me thinkin... Latest reply
Sarah6785 Level 1 Registering with police in Ostuni, Italy Can anyone help me with how to register guests with the poli... Latest reply Can anyone help me with how to register guests with the police in Ostuni, Puglia please? Apparently I need to get a login bu... Latest reply
Nandini11 Level 10 Varanasi, India How to ask guests for reviews after their stay? Hi everyone!I want to learn —how to ask your guests to leav... Latest reply Hi everyone!I want to learn —how to ask your guests to leave a review after their stay?Do you message them personally or jus... Latest reply
Jo1037 Level 1 Duffield, United Kingdom Management of longer term bookings Hi, I have a 2 week booking, do guests expect me to wash and... Latest reply Hi, I have a 2 week booking, do guests expect me to wash and change their own bedding/towels etc or should I be offering to d... Latest reply
Elisa Community Manager How do you encourage guests to book again? Hello everyone ,I hope you’re having a great week! One of... Latest reply Hello everyone ,I hope you’re having a great week! One of the best compliments a host can receive is a repeat booking. It ... Latest reply
Matthew1608 Level 2 Vermont, United States Ratings So, a guest can give a 4 star overall rating to a host while... Latest reply So, a guest can give a 4 star overall rating to a host while giving 5 stars to 4 of the 5 specific categories? With 5 stars ... Latest reply