Josh1450 Level 2 Guest saw review before writing one Can someone help? This guest left a review specifically sta... Latest reply Can someone help? This guest left a review specifically stating she saw a bad review from me first. What happened to the do... Latest reply
Jimena172 Level 1 How would you handle this refund request? Hello everyone. I would appreciate your advice regarding a r... Latest reply Hello everyone. I would appreciate your advice regarding a recent reservation. Our guests were affected by an unexpected powe... Latest reply
Nicholas1097 Level 4 Cancelling a booking. So I use a channel manager to update my calendar etc. which ... Latest reply So I use a channel manager to update my calendar etc. which is little hotelier. Recently we had a connection issue and LH was... Latest reply
Sarah7120 Level 1 Alter the reservation My current guest had issues and has to check in today instea... Latest reply My current guest had issues and has to check in today instead of yesterday. I told her we could Cather stay 1 day with no ext... Latest reply
Ihsana0 Level 1 can't find my listing I opened the account few days back and i got my first enquir... Latest reply I opened the account few days back and i got my first enquiry from a guest today through message but he got an issue of not g... Latest reply
Rebecca-Anne1 Level 1 payment I have a guest that has booked in for a few months from now ... Latest reply I have a guest that has booked in for a few months from now and she said she would pay deposit and then pay the full amount o... Latest reply