Unable to access an AirBnB booking request on my iphone

[Larry442]

I received a text notification of a potential booking from AirBnB site https://air.tl/ and then the coding.  When I tapped on the link I got the message "You do not have permission to access this resource."  I was able to get to the booking request by going to my computer.  Any suggestions to get the phone access to work?  

[Rebecca · Accepted solution]

Hi there @Larry442 👋

Please see the following articles to ensure that you're accessing a legitimate Airbnb website. If in doubt, always type https://www.airbnb.com into your browser and go from there.

✨ How do I know if an email or website is really from Airbnb? 
✨ Avoiding fraud, scams, and abuse 
✨ Report suspicious messages 

I hope these help, 
Rebecca 🌟

[Alicia753]

@Larry442 Have you checked if you're logged into Airbnb on your phone? The message "You do not have permission to access this resource" that you received when trying to access the booking request link on your phone is typically indicative of an issue related to account permissions or login status. If you're not logged into Airbnb app, the system cannot verify your identity and permissions, leading to this error message. Ensure that you're logged into the Airbnb app and in case you still encounter the error message after logging in, feel free to contact Airbnb support. Hope this helps!