Hi @Heather1995 , As Mike mentioned , to help maintain transparency and trust with the Hosts, you can’t book on the guests behalf unless you're staying together. You can read more about it here : 👉 Booking for friends and family 👈
Additionally, there's an article that can help with more information about👉how and why Airbnb screens for potential party risk
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Have you considered completing the booking process by asking the relatives to try and book the stay — who will ultimately be staying at the listing?