We have a 4 week inquiry, any way to adjust cancellation policy so we aren't left holding the bag?

Jeremy908
Level 2
Austin, TX

We have a 4 week inquiry, any way to adjust cancellation policy so we aren't left holding the bag?

So, 4 week inquiry for early next year. Our cancellation policy is full refund 5 days prior to check in. If these guests were to cancel 5 days prior, we are likely out 4 weeks of revenue unless we get some last minute bookings. 

 

Is there any way to send a "special offer" that maybe offers a discount for the 4 week stay but also changes the cancellation policy to be more strict just for this one booking? 

2 Replies 2
Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Jeremy908 

Unfortunately you can only have one cancelation policy that applies to all of your bookings.

Helen3
Top Contributor
Bristol, United Kingdom

It's  worth you familiarising yourself with how cancellation policies work with Airbnb.

 

four week bookings go under Airbnb's long term cancellation policy , rather than your host cancellation policy @Jeremy908 

 

Do have a look on Airbnb's Help websites where you will find FAqs on all aspects of managing things on Airbnb including how the various host cancellation policies work