Good morning everyone 🌞
This is Muralidharan from mayoor vihar home stay Sulthaan Bathery Wayanad Kerala India.
Some guest after a successful stay,use to rate four star in their review.
The host use to rate five star even though the guest dealing was not good.
Because the host is expecting a five star from the guest.Here nothing is going to lose by the guest the loser is mainly the host only.
The guest should explain why he has rated less than five ⭐⭐⭐⭐⭐.
There is no guest with out host.
Airbnb can find out a way to solve the problem.
Thanks and Regards.