@Kat17, no that’s not true, I had two reviews removed since 2010. Both had been answered as the process takes time and you don’t know, if they will do it. The first, many years ago, at a time, when reviews were published as they came in. Horror guest, I left a bad review of them, they copied mine and pasted it back. Claimedan error... at that time, airbnb removed only the review, but left the answer, which looked strange and made no sense.
This year, I got a racist review. It took 6 weeks to get it removed, with the answer, but not mine of them. That was a bit annoying, as I had left a neutral one. Then, a few more weeks later, when I looked up his profile again, my review was gone and another furious exchange too, were he abused another host, even in the public answer on his own profile. This exchange were “only” insults, but the motivation was the same. I did not know the other host, but had drawn airbnb’s attention to it. That took longer, but in the end, the answers don’t cement it in. And they no longer overhang lonely on your profile.
