With inquiry the "potential earnings" is incorrect and price changes after hitting pre-approval

[Janice442]

I have received a few inquiries recently and when I hit the pre-approval button the price changes significantly upward.  Also the spot where it shows "potential earnings" (before I hit the pre=approve button) is higher than my total nightly rate plus cleaning fees.  I nightly rate for 3 nights plus cleaning fees would be $1184 but it shows potential earnings as ~$1360.      Then when I hit pre-approve the "potential earnings" jumped to $1500.  

[Joan2709]

@Janice442 

Which listing is having the issue? Can you post the listing URL so we can take a look and possibly see what is happening?

[Janice442]

I have had it happen on three different listings that I co-host. Most recently this one: https://www.airbnb.com/rooms/49160675?guests=1&adults=1&s=67&unique_share_id=f4f7b961-2b10-45fc-b63e...

[Joan2709]

@Janice442 

Can't be 100% sure as I can't see your calendar settings, but it probably has to do with your extra guest fees. Looks like you have extra guest fees for the 5th & 6th guest. Airbnb adds those extra guest fees to your nightly rate and spreads the fee out over the nights of the reservation. They no longer show the extra guest fees as a separate line item:

[Janice442]

Extra guests is not the issue.  The person inquiring only had 3 guests listed on their inquiry and that did not change. 

[Joan2709]

@Janice442 

Ok...I would need to see screen shots of what you are referring to...

Was Airbnb CS any help with the issue?