Lately, Aircover has been requesting more and more evidences than before. What happened to you also happened to me. The day after the guests' arrival, I discovered a broken window and filed an Aircover claim. The guests denied it, left a negative review, and an Airbnb agent informed me that I needed a video showing the window was intact before the guests' arrival , because I don't have it so the claim was denied. Don't you find it worrying that lately AIRCOVER has been denying a lot of host claims and is also demanding a lot more proof, which sometimes becomes impossible to provided.