I accepted a last minute booking thinking it was for a Sunday night at 11:30 Saturday night only to realize I had my dates wrong - then I got a message from Airbnb that the guest payment was declined! Now I want to just outright cancel because I dont feel comfortable and I don’t want to be penalized because I am still not getting payouts since Airbnb has me covering for 2 cancellation penalties just after New Years when my blocked dates no longer appeared as blocked - I was out of the country and found out there had been a flood at my hosted property! And they penalized me! One booking came through just as I cancelled the first one, before I could reconfirm my blocked off dates! Anyway I am really quite shy now about cancelling this booking and being penalized? Not having a great experience with the App or with Airbnb leaning towards guest rights when I keep hearing its hosts getting screwed!
Anyway I think this booking a scam! PLEASE Help me out and tell me how to cancel this correctly without penalty before the guest appears at my doorstep!