filter pop up does not open on desktop Firefox

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filter pop up does not open on desktop Firefox

Hello, I suppose this is the only channel to report bugs. When I search an accommodation on Firefox, the filter button does nothing. This makes nearly impossible to use the search in a timely manner, so I'm forced to use the mobile app.

Top Answer
Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hi @Felipe1437 👋

 

Sorry to hear you're having issues. Can you try clearing your cache and cookies and trying again?

 

  • Log out (on all affected devices/browsers)
  • Close all browser windows/tabs (on all affected devices/browsers)
  • Open ONE new window (on all affected devices/browsers)
  • Clear cache and cookies and browser history (on all affected devices/browsers)
  • Delete & re-install app (if applicable)
  • Log in with email associated with your Airbnb account

 

If the issue persists please send a screenshot of the error. 

-----

 

Please follow the Community Guidelines

View Top Answer in original post

3 Replies 3
Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hi @Felipe1437 👋

 

Sorry to hear you're having issues. Can you try clearing your cache and cookies and trying again?

 

  • Log out (on all affected devices/browsers)
  • Close all browser windows/tabs (on all affected devices/browsers)
  • Open ONE new window (on all affected devices/browsers)
  • Clear cache and cookies and browser history (on all affected devices/browsers)
  • Delete & re-install app (if applicable)
  • Log in with email associated with your Airbnb account

 

If the issue persists please send a screenshot of the error. 

-----

 

Please follow the Community Guidelines

@Rebecca I've tried it, nothing changes. I've disabled my user-agent and my privacy badge extensions. No relevant erros are on the console, only a link that gets logged about 10 times a second. In chromium it works, so it must be using chromium specific code without testing on Firefox.

Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Sorry to hear you're still having issues @Felipe1437

 

Can you share a screenshot of the issue you're facing and I can share it with the Airbnb team? 

 

Many thanks. 

-----

 

Please follow the Community Guidelines

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