Hello @Julia4212 ,
I hope this information clarifies things for you. When a reservation is still active or not officially canceled, the property is considered reserved for the guest who made the booking. Airbnb's policies strictly prohibit hosts from accommodating different guests during an active reservation. Additionally, direct bookings outside of the Airbnb platform are not allowed; all reservations must be processed through the platform.
Rest assured, you will receive your full payout for this reservation, as it appears that the guest has not canceled their booking.