retrieve a booking

Answered!
Steve4198
Level 1
Mount Louisa, Australia

retrieve a booking

I  have been charged on my card for a booking and wondering what it is for. If you could supply more information please.

 

1 Best Answer
Mike-And-Jane0
Level 10
England, United Kingdom

@Steve4198 This is a community centre so no one here can help you. You should call Airbnb urgently but they usually tell people that a friend/relative has booked. Have you ever used your card  to book on behalf of a friend?

Far better would be to dispute the payment with your bank and get a new card as your may well be compromised.

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2 Replies 2
Mike-And-Jane0
Level 10
England, United Kingdom

@Steve4198 This is a community centre so no one here can help you. You should call Airbnb urgently but they usually tell people that a friend/relative has booked. Have you ever used your card  to book on behalf of a friend?

Far better would be to dispute the payment with your bank and get a new card as your may well be compromised.

Hi @Steve4198 If you can't identify the charge through your account, reach out to Airbnb's customer support directly. Provide them with the charge details, such as the date of the charge, amount, and reservation code and they can check it for you. Hope this helps!