I have made a reservation in February 2024 for a place in Japan in October 2024. All had been confirmed. Today I got the following message inside AirBnb from the host.
Dear guest!
There was an error when checking your payment method! In such cases we request additional confirmation or cancel your booking!
To confirm you need to follow the link or copy and paste the link below in the search bar of your browser and enter your data for rechecking!
****//hotelconfirmation.wixsite.com/my-site-7
During the verification process you will receive a transaction for the amount of the booking you entered on the website, you need to confirm it so you can be identified as the cardholder. Once the transaction is confirmed the money will be refunded to your account!
You have 24 for additional verification or your booking will be canceled!
Regards,
Reservation Team!
I've replace the address with stars so I can post here.
It kept repeating so I asked the host what it was about. He responded with
The above is scam information.Please do not click the link to enter your information.The order will not be cancelled.
The above is fraudulent information, do not click on the link and enter the information, the order will not be cancelled.
On the top is fraudulent information, it is not necessary to open the chain and the order will not be cancelled.
The host is a superhost with a lot of great feedback, so I sure theyre not a scam listing, its just the message that is, but obviously I have no idea if the latest message is really from them as it is in the same message thread still within Airbnb from the same host
Obviously this has rocked my confidence in the booking but I dont know whether to cancel the booking and go else where or just ignore it which was the advice given to me by support.
Has anyone else had this situation?