unable to purchase card

[Sophannara0]

Dear Airbnb Team

I have been trying to buy new debit card but i could not get through please advise an d look forward to hearing from you

[Bhumika · Accepted solution]

Hi @Sophannara0 ,

Are you talking about purchasing a gift card? Or adding a new debit card to your Airbnb account? Could you please elaborate a bit on your concerns?

Also, have you reached out to Airbnb Customer Support regarding your issues? You can check how to contact Support channels by having a look at this article: https://www.airbnb.co.uk/help/article/1542.