Log In  

why don’t guests tell you what’s wrong

‎04-08-2023 12:53 AM
Kathy1316
Level 2
‎04-08-2023 12:53 AM

why don’t guests tell you what’s wrong

i give my cell phone number and i’m right there on the property but guests won’t tell me if there’s a problem and  allow me to fix it . instead they leave without telling you 

why ? 

‎04-08-2023 12:53 AM
0 Likes
1 Reply 1
‎11-08-2023 12:21 PM
Jenny
Former Community Manager
Former Community Manager
Galashiels, United Kingdom
‎11-08-2023 12:21 PM

Hi @Kathy1316 

 

Sorry to hear about this.


Would you like to tell us more about what happened?

 

Jenny

-----

 

Please follow the Community Guidelines

‎11-08-2023 12:21 PM
0 Likes

More from Support with your bookings

More tools to help you meet your goals

Resource Center

 Explore guides for hospitality, managing your listing, and growing your business.