I had a zero review person asked to use my house for a family gathering for a total of 6 for a funeral. There was no funeral - instead there was a party at my house at all hours of the night. The security camera went off every 5 seconds - people coming and going and playing loud and offensive music in the middle of the night. The first night this happened, I thought about calling the police but I was concerned that the group would retaliate and trash my home. Instead I sent the "guest" a message indicating there was a maximum of 6 in my home and I also sent her an extra guest fee hoping that would temper them for the next night. But no - the same thing happened the next night - probably a total of 20 to 25 coming to my home at all hours of the night. Again, I definitely should have called the police in retrospect but I was so distraught and concerned they would trash my house I guess a trashed house would have been better than losing the friendship of all my neighbors. The cleaners found evidence of smoking, pot residue, liquor bottles and party games in my home when they showed up,
Bottom line - I have decided to get out of the Airbnb business. I had 5 guests who were great - and was really enjoying the platform until the 6th guest checked in. For anyone considering hosting a zero review person, think long and hard. My instincts told me not to but I thought everyone has to start somewhere. Should have listened to my inner voice.