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late check in

โ€Ž03-01-2020 04:12 PM
Shota28
Level 1
โ€Ž03-01-2020 04:12 PM

late check in

my guest didnโ€™t arrive on time. I want you to know this because I donโ€™t know what to do. Please help me. 

Thank you in common.

โ€Ž03-01-2020 04:12 PM
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2 Replies 2
โ€Ž03-01-2020 05:05 PM
Roberta2
Level 10
London, United Kingdom
โ€Ž03-01-2020 05:05 PM

Hello @Shota28 

If a guest is late checking in, you should communicate with them via the airbnb App, so it is recorded.

You could give the guest a cut off time - he can not expect someone to stay up all night waiting for them.

Otherwise, cal airbnb 

Their numbers are here:

 

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245

 

 

โ€Ž03-01-2020 05:05 PM
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โ€Ž03-01-2020 05:14 PM
Shota28
Level 1
In response to Roberta2
โ€Ž03-01-2020 05:14 PM

okey. thank you for support ๐Ÿ™‚

โ€Ž03-01-2020 05:14 PM
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