My pool guy comes once a week on Monday. Guests that comes i...
Latest reply
My pool guy comes once a week on Monday. Guests that comes in later in the week is going to notice leaves and debris in the p...
Latest reply
Would really love it if Airbnb gave us the option to add a photo to a scheduled message.
I currently use Hospitable as I can add photos. Would change over to Airbnb for messaging, if we had this option.
Answered! Go to Top Answer
Helen, photos are not allowed on scheduled messages and that’s what we are asking for.
How has this still not been implemented? This is such a basic functionality I think many hosts would use.
Years later it's still a basic yet unavailable feature. For some of our guests the entry to our building is not that clear and we cannot explain it any more clearly without attaching at least a photo. Why is it still not possible?
Don't let this limitations of automated messaging hold you back. Check out PlacePilot.io. It was created specifically for this, to be able to add photos and descriptions of a destination and then to share them securely in an automated message through a private link. Give it a shot
One option for this is to use saved messages with bitly url shortened links to pictures on google photos. It isn't pretty but it does the trick and since doing this I've gotten 5 stars on checkins. I've also color coded the doors, used distinct potted plants and added a letter to each unit so that they have color, flowers and letters to distinguish each unit by. Its eliminated confusion all around.
The embedded image feature would be a much better experience for folks but until then. This is what we've got.
I still don't see a way to add a photo to a scheduled message as of July 2024.
@Kelsie24 @Michael9163 My suggestion above is the only way to do it. It isn't as nice as a rich text formatted message but its an effective workaround.
Still unavailable within the Airbnb standard app in 08/2024. This is really a basic functionality, which is available for example within the booking com app.
Hi there Kate,
Would be great to make feedback or suggestions here so airbnb staff look into it, https://www.airbnb.com/help/feedback
Rose.
Done. Thank you.
*Only potentially helpful for check-in messages*
I use the check-in instructions with pictures attached in the arrival guide for the listing. You can have multiple check-in instructions, each with a photo attached, and put them in order to suit.
I use scheduled messages to release the key lock box code two hours before check-in.