Hi Rada, I am so, so sorry you are going through this. To face a massive $4,000 bill especially when it wipes out an entire year of your hard-earned hosting income is completely devastating. It makes total sense why you feel like delisting right now; the emotional and financial drain of this situation is just exhausting.
I want to be completely honest with you based on platform policies so you know exactly where you stand. Unfortunately, Airbnb’s AirCover does not cover bedbug extermination or treatment costs, as they classify pest control under standard property maintenance. It is incredibly unfair when a situation is clearly guest-imposed, and the community completely shares your frustration on this loophole.
Before you lose all hope, here are the only two realistic avenues worth checking right now:
Your Home/STR Insurance: If you carry a specialized short-term rental or commercial landlord insurance policy, take a close look at your paperwork. Many private STR policies actually offer specific add-ons or coverage for bedbug remediation and the resulting loss of income.
Protecting Your Account Penalties: Since you are delisting, make sure to work with support regarding any upcoming reservations you have to cancel due to the treatment. Ensure they log it as an unavoidable maintenance issue so you aren't hit with platform cancellation penalties on top of your financial loss.
Stepping back and delisting to protect your peace of mind and your finances is a completely valid, smart decision. Take some time to breathe and recover from the stress of this week. Your well-being comes first!
Sending you so much strength.
