Hello all,
I have been super hosting for a few years now, since day 1.
Why is the host the only person who gets penalise when the guest contracts Covid?
The guest gets a full refund under Covid extenuating circumstance.
They cancel the day before their stay, leaving me no time to get another guest in.
This policy favours totally the guest.
Why does this policy only penalise the host?
If the host contracts covid, they could get their co host to help them out, they have cleaners, they have nil contact with the guest, & the guest can still have their stay.
How do I prevent another incident? I have a big booking coming up & I am so worried they may contract covid & cancel & I loose out again?
This is my only income.
Any suggestions?
I have sent my feedback to Airbnb & hope someone will take notice.
Regards,
Angie