Inner spring vs koala foam mattress

[Jessica2477]

I’m due to replace the mattress in our Airbnb. Just curious what kind of mattress most people have. I have a koala foam mattress in my room that I love. But I know not everyone likes them. Is it safer to just go an inner spring mattress? 

[Elisa]

Hi @Jessica2477 😊, 

Thank you for asking this here!

What do you love most about the Koala foam mattress? I’d love to hear more about your experience.

I’m tagging a few hosts to see what advice they can share with you: @Monica3088, @Nora1535, @Alice1947, @Sylvia946, @Vivek143, @Angel10141 and @Tomás-Abarzúa---Smart-Suites-Chile-SpA0.

[Vivek143 · Accepted solution]

Hi @Jessica2477 

Most hosts and hotels don’t rely on just one mattress type—they aim for something that works for most people, not just one preference.

The safest, market-standard choice is a medium-firm mattress (usually hybrid or pocket spring) because it gives good support and suits a wide range of guests. To make it more comfortable, many add a soft topper, which gives that “hotel feel” and can be adjusted easily.

Common options you’ll see:

Hybrid mattress (best overall) – e.g. SleepyCat Cloud Mattress → balanced comfort + support

Pocket spring mattress (safe choice) – e.g. Amber Hotel

Comfort Pocket Spring Mattress → familiar feel, works for most guests

Memory foam mattress (like Koala) – e.g. Orthopedic Memory Foam Mattress → very comfortable but not for everyone (can feel warm/soft)

👉 Best practice: Go for a medium-firm hybrid or pocket spring + topper. It’s the least risky and closest to what guests expect from hotels.

If you want, share your listing—I can suggest what would fit your space and guest type best.

Let me know if that helps 👍🏻