Missing sections on listing

Missing sections on listing

What happened to the 'Neighborhood Overview' and 'Getting Around' sections? They've mysteriously disappeared when you preview the listing, but the sections are still there when in edit mode, with all text intact. 

 

I put a note about potential traffic issues due to highway construction/other factors in there so guests are aware (if they manage to read it that is). I had a guest complain about the delays in accessing the highway out to the mountains recently. This is when I noticed that the sections I mention are no longer there for viewing. Also, the reference to Guidebook is in 'Neighborhood Overview'. So now no one knows about the existence of the Guidebook.

3 Replies 3

@Colleen253,

Yep, I don't see those sections on my listings, either.  Nor are they appearing in the Edit section.  That's disconcerting, because I used the How to Get Around section to describe the transportation options nearby our place.  This information is very important to guests who choose not to rent a car while on the island.  I guess I will put it under the Things to Know section until it's removed, also.

Don't just believe what I say, check the Airbnb Help Center

@Debra300  Ok, good to know it's not just me and my 'almost officially a senior' eyesight. Why would perfectly useful info for guests just be disappeared? Perhaps @Nick or @Katie  could look into this and report back? 

Hmm great spot @Colleen253 - just posting to let you know that I've asked the question. As soon as I hear back I will let you know 👍

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.