Offering automatic Wifi connection

[Evan971]

On a recent trip my family stayed at two or three Airbnbs where, I think (see below) all I had to do to get on their wifi, was tap a button in the listing in my Airbnb app called something like 'Connect to Wifi' and it was done. I didn't have to manually search for the network in my phone and enter the password. As a host, I didn't know about this and now home, I would like to set this up for our listing. 

The problem is, I called Airbnb support twice and was told both times that Airbnb does not offer that function. So, what the heck was I doing?! I remember one place we stayed where they offered a connection through a QR code, but the others I am pretty sure had the connection option in the listing. Does anyone know what I am talking about?

[Shelley159]

Hi @Evan971 

I personally have not connected to Wifi as a guest in the way that you described, but it makes sense to me that one can. My wifi network and password are saved on my listing. To do this you need to test your wifi speed - the speed and wifi details are then automatically added to your listing. Go to listings, amenities, wifi. You will see an "edit" option at the top of the amenities list. Click this and edit your wifi details and run the speed test. 

HOWEVER, I recently upgraded my wifi and wanted to run the test again, but both the external testing service provider and Airbnb customer support confirmed to me that they are presently having problems with the function. So if you try it and it doesn't work right away, be patient (it has been broken for weeks, but one can see they are working in it). 

I'm sure saving your details there and running the test will be necessary for you to get the auto connection option, but I'm not sure if the auto connect button will automatically appear for your guests in the guest view ....

[Ahmad397]

Hi @Evan971 — what you experienced at those other Airbnbs was most likely a WiFi QR code. The guest scans it with their phone camera and it automatically connects to the network — no searching for the SSID or typing passwords.

It's not actually an Airbnb feature (which is why support couldn't help). It's a standard QR code that encodes the WiFi network name, password, and encryption type. Any phone with a camera can read it.

As a host, you can create one for free — just enter your network details, download the QR image, and print it. I put mine in a small frame near the entrance and also include it in the digital guidebook.

This guide walks through the full setup for Airbnb hosts: **

Once you have it, you'll never get another "what's the WiFi password?" message from guests again.

**[Link removed in line with the Community Center Guidelines]

[Paula]

Hello @Ahmad397 

I just wanted to let you know that I’ve removed the link of your post in line with the Community Center guidelines, Please note that it is not allowed to advertise on the Community Center.  

Regards,

[Christine2602]

@Evan971  J'ai un QR code, imprimé dans la chambre,ça fonctionne très bien.

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@Evan971 

I have a QR code, printed in the room, it works very well.

[Paula]

Thank you for sharing this, @Christine2602 . How did you create the QR code, through a website or an app?

[Christine2602]

@Paula 

Sur l'application orange,toute seule. Suis très fière de moi.

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Google Translation added by Community Manager:  

Using the Orange app, completely on my own. I’m really quite proud of myself.
Christine
Good humour is infectious.