I recently got an enquiry for a crib. As a host, should i pr...
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I recently got an enquiry for a crib. As a host, should i provide a crib or a bassinet for the guests?
Latest reply
Dear Community,
I am in desperate need of help.
I am expecting a payment for which I already have provided the service.
My concern is that I can not link my banc account to my Airbnb Account because I do not have my old number anymore.
My new number can only be added with my old number. How does that make sense, why isn´t there an alternative through email if you dont have your old phone number anymore. Why is everything based on my phone number now?
So my question is how do I add my new phone number without having my old phone number anymore?
I am waiting for help from Airbnb but they only tell me to create a new account but then I would loose all of my expected payment which I desperately need.
Please, if there is anone who could help me with that.
Kind regards - Daniel
Thank you Helen for your fast response. Good to know there are people who help you 🙂
I will do that!
According to the help file (paragraph at bottom of page) the reset of password should give you ability to login directly:
https://www.airbnb.com/help/article/76/change-or-reset-your-password
Thank you very much for the fast response!
My problem is more the 2 Factor Authentification. I can not link my banc account to my Airbnb Account without the 2 Factor Authentification. The 2 Factor Authentification is not possible because I do not have my old phone number anymore..
@Daniel8693 Have you tried inputting the new number, while leaving the old one, then setting the new one to default?
I did but you need the old number to confirm the new one. Its a big stupid mess...
@Daniel8693 what do Airbnb say when you call them? Numbers are in the Help section of this community in a post pinned to the top called contact airbnb or some such name