Technical Issue - Listing Page Not Loading

[Vevin0]

Issue: Listing that I had access to review previously is now not able to load on the app or on desktop or via mobile browser.

I have tested this on multiple devices and new accounts, for whatever reason, I can no longer get the listing details page to load.

I have spent 40 minutes on the phone with AirBnB's support staff with no success, I was recommended to try reserving a different listing, not a solution.

I have confirmation that the person listing the location has approved me to book at their location (although expired now).

Image of Listing: https://drive.google.com/open?id=1FBbHYdYAr_kg_i1d8QLHygh7_aWGxcbQ 

Listing: https://www.airbnb.com/rooms/36592329?wl_source=list&wl_id=774549873&role=wishlist_owner&adults=6&ch...

When I click on the Listing link above from the desktop (no adblocker on), I am brought to the main search page (Screenshot: https://drive.google.com/open?id=1IbeOU5VZIBxazfhl5TIWC4D2HBbnkTR6 ) and the listing isn't available there either.

I have cleared my cache and cookies, and I have tried multiple different computers and browsers (Chrome, Edge & Firefox).

When I click on the listing from my wish-list in the application (on any device) I see the following screens:

Screenshot 2 is supposed to load the listing page but doesn't, so I try tinkering around with it so that it would but no success.

Screenshot 1: https://drive.google.com/open?id=1FBbHYdYAr_kg_i1d8QLHygh7_aWGxcbQ 

Screenshot 2: https://drive.google.com/open?id=1FAG1VR7MQBI4dEVFJQ61NKOMaRzV8Loc 

Screenshot 3: https://drive.google.com/open?id=1F8l8KzEbVQQtPKq35OmF6v-7hNAcKz5F 

Screenshot 4: https://drive.google.com/open?id=1F7XDC2HCMhLlcXwmJQ2HYh8_7lJ9wTMS 

Screenshot 5: https://drive.google.com/open?id=1F6u_XOGLPwBl6075IIl6W8cYQP39Guj2 

Screenshot 6: https://drive.google.com/open?id=1ErSbAeQwAVFDv02ND7kAYtOJ6THiL3cD 

Please help I'm at a loss of what to do 😞

[Sarah977]

@Vevin0  The host may have the listing "snoozed", which would mean that it is no longer visible. Hosts do this if they can't host for awhile (maybe at this time due to COVID regulations) or if they are going somewhere, perhaps a camping trip, where they won't be able to answer any guest requests. When a listing is snoozed, that doesn't mean the host isn't honorig reservations already booked, just that they aren't available to consider new bookings at this point.

It's also possible that it was delisted by Airbnb for some reason.

Did you have a message exchange with this host? You seem to indicate that you sent an Inquiry which was pre-approved. If so, you should be able to go to your Airbnb Inbox, find that message stream, and send a message to the host. If the previous messages aren't there anymore, that would indicate that the place has been delisted for some reason, rather than just snoozed. In that case, you should forget about that listing and move on to look for another one.

If Airbnb told you to look for another listing, it may mean they delisted the place for some reason- maybe there was a report of unsafe conditions, or something like that. But they won't release that kind of information..