Transaction log

[Dave-And-Lisa0]

I downloaded my transaction log today and am seeing weird results.   The numbers seem to be rounded down by some undetermined number.   For example, in previous reports, a two night stay would be 

Amount 338   Cleaning fee 10   Gross Earnings 348

now it is (for all stays back to the beginning of the year!)

Amount 337.56   Cleaning fee 9.46   Gross Earnings 347.44 

These do not match the numbers in the transaction records that I can see on the app when looking at a individual reservation.   

Is anybody else seeing this or know what's going on?   

I'm talked to support but they aren't getting it or knowing what's going on.    I rely on numbers that are accurate for sales tax and income tax!

Thanks!  Lisa

[Emiel1]

@Dave-And-Lisa0 

Some reservations are split in 2 lines, probably something changed  in that time period or something changed on the reservation ?

For example: the first two lines must be added together:

337,56 + 19,14 = 356,70 (Payout Amount = Gross earnings minus Host Fee))

9,46 + 0,45 = 10,- (Cleaning fee)

9,88 + 0,56 = 10,44 (Host Fee)

347,44 + 19,70 = 367,14 (Gross  Earnings

2 x 5,65 = 11,30 (Taxes)

Hope this helps