WHAT YOU PROVIDE FOR GUESTS

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WHAT YOU PROVIDE FOR GUESTS

As a host, I am always disappointed when I stay in other Airbnb establishments.  I provide more than is necessary in my property.  It is a 6 sleeper, and I provide more than 6 pieces of cutlery, crockery, glasses, dish towels, etc.  Why do people only provide 4 knives and forks, 4 glasses and so on in a 2 sleeper establishment?  It looks mean.  You should be making your place feel luxurious and comfortable. There is more than enough dishwashing liquid; the soap containers in the bathroom are all full, not half full.  You should be making your guests feel welcome and it doesn’t cost much to do this. 

Top Answer

Hi @Kim4860 

I definately agree with you, but if you provide 12 of everything for a 6-sleeper, that's the same as 4 of everything for a 2-sleeper?

 

For me, there are 2 things that can go wrong if a host provides too much cutlery and crockery. Both are only relevant when the guests aren't very considerate:

 

(1) some use everything available before they wash, so if there's plenty, they carry on using without washing. This is a nightmare time-wise at checkout when you have same-day guests arriving.

 

(2) some guests may see it as a signal that you cater for them to invite friends and family over. This may be an issue, depending on how strict the host is on that point.

 

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20 Replies 20

Ciao @Kim4860 , io personalmente offro aperitivo di benvenuto, prodotti per la cucina, caramelle ecc ecc.

Ho notato che molti si sentono autorizzati a portare via delle cose,tipo le posate e cavatappi,o svuotare il barattolo delle caramelle.

Quando accade resto un po' amareggiato, quindi sto rivedendo qualche cosina sulle cose a disposizione nell'alloggio, una di queste è proprio la disponibilità delle posate.

 

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Hi @Kim4860, I personally provide a welcome drink, kitchen essentials, sweets and so on.

I’ve noticed that many people feel entitled to take things away – such as cutlery and corkscrews – or to empty the sweet jar.

When that happens, I feel a bit disheartened, so I’m reviewing a few things regarding what’s available in the accommodation; one of these is precisely the availability of cutlery.

 

[Google translation added by OCM]

@Michael10505 - thanks Michael.  I’m sorry you have had the experience of people taking things.  Thankfully I have not experienced this.  I guess it is a learning game as we go along!  Thanks for your message. 

It’s great to hear real testimonies about your experiences thank you all for sharing! 

I offer snacks,  water, coffee, tea, wash clothes, towels, cutlery. cups, wine glasses, plates.  pots/pans. extra sheets/comforters, blender, popcorn machine, waffle maker. rice cooker, shampoo, conditioner, shower gel,  lotion, hand gel, dish soap. blow dryer, safe. iron, salt/pepper. wondering if I am offering too much? 

@Lesslie0  I don’t think it can ever be too much. It just shows how considerate you are by anticipating the needs of your guests.  I’m sure you have very grateful guests 😊

I agree, we stayed in one last year and there wasn’t even a tea towel or anything to wash up with. I leave plenty of everything to ensure the guests have an easy comfortable stay. 

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