This is the second time in 6 months I have had to deal with this behaviour from the air cover team. A guest trashed my home and left 50 illegal canisters for me to dispose of, took my keys and my lock box. The air cover team claimed they can’t pay out bec...
Latest reply by
Bhumika
First few days of my hosting I've been wowed by the beautiful smell that my guests usually leave behind until i got in and a thick smell of fish just caught me by surprise, lol. it turned out that there was a fish meal left over in the microwave. Another ...
Latest reply by
Farooq21
Hi everyone. I changed our arrival time a while ago from 3pm to 4pm as it's too tight in peak season. Our guest thought it was 3pm and although it was ready, my husband was a bit taken aback and surprised to see anyone that early. They arrived at 230pm. A...
Latest reply by
Rebecca
Hi everyone! I'm a superhost in Columbia, TN, about an hour south of Nashville. I've had 2 properties on the platform since 2018 - one being my own home. I'm considering adding a pool w/hot tub. It will be about a $175k expense all-in. I'm wondering ...
Latest reply by
Alex
Hello! In my little home in France, guests first see the plants and the green outdoor area. Inside, they are welcomed by a pleasant fragrance and a nicely decorated space. Then, they’re happy to find coffee, tea and a box full of games for children! At th...
Latest reply by
Alex
Hi, we are having some challenges with cleaning our airbnb. We live in California and our place is in North Carolina. We are wondering about Turno and if hosts have used this service and what the reviews are on this app? Cheri
Latest reply by
Emilie
For some of my listings, I have white sheets - the same ones other professional hotels use, and the rest I have brown tone sheets.And I use the same cleaners to clean and prep my places - so they have same level of cleaning skills and such. After just 1~2...
Latest reply by
Alex
Hello, looking into upgrading my lock system. Want a smart lock with capabilities to remotely change the key code and have timer settings. Please give specific models that have worked out for you. Thank you in advance for taking the time to read!
Latest reply by
John5097
Good morning all, I've been looking to start hosting for a bit and I currently have a sizeable home with an extension that needs some work (foundation needs to be lifted up, bathroom/shower and kitchenette installed,) and of course my original plan was ju...
Latest reply by
Helen3